Amd-raidxpert2 User Guide

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CAUTION

11.5.1
Troubleshooting Disks
Perform the following actions when there may be a problem with a disk.
•  Ensure there is no damage to the system’s backplane.
•  Ensure all cables are installed correctly.
•  Ensure the disk is seated correctly in the backplane or bay and the latch is secured.
•  Reinsert the disk.
•  Replace the disk.
•  After reconnecting, reseating, reinserting, or replacing a disk:
o  Perform a rescan.
o  Initialize the disk.
CAUTION: When a disk is initialized, all data on the disk is lost.

AMD-RAIDXpert2 User Guide
53987 Rev. 3.10 June 2019

140
Troubleshooting
Chapter 11

If problems with a disk have caused an array to go Critical, it may be necessary to also assign a
dedicated or global spare for the array.
If problems with a disk have caused an array to go Offline, data may have been lost. Recover lost
data from a backup storage source.

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