53987 Rev. 3.10 June 2019
AMD-RAIDXpert2 User Guide
Chapter 11
Troubleshooting
139
11.5
Disk Related Errors
• Table 45. Disk Errors
• Section 11.5.1, Troubleshooting Disks, on page 139.
Table 45. Disk Errors
Possible Causes
Additional Information
Corrective Actions
A disk has been removed from
an array
See Section 11.5.1
,
Troubleshooting Disks
,
on page
139.
A disk is not visible in the BIOS
Configuration Utility or is offline
A disk is highlighted red at the
BIOS Configuration Utility
The disk has failed.
Depending on the RAID level of
the array, data might be lost.
RAIDXpert2 cannot
communicate with the spare
The dedicated spare is not visible
in the BIOS Configuration Utility
or is offline.
The disk cannot be initialized
Only disks that are Ready can be
initialized.
CAUTION: When a disk is
initialized, all data on the disk is
lost.
• Ensure the disk is not already
a member of an array.
• Ensure the disk is still
assigned as a global or
dedicated spare.
• Ensure the disk is reporting a
Ready state.
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